COVID Promise & Policy
At dwell Student Living, the safety and wellbeing of our residents and staff remain our highest priority and we stay committed to provide you with a safe and secure living environment. We want to ensure that everyone has the practical advice and assistance they need, to do what’s right, and also feel fully supported by the dwell team.
Precautionary measures have been implemented across all our properties to keep our residents and staff safe and healthy. We have also established systems, processes and facilities to mitigate the potential risks as we safeguard our dwell community against the COVID-19.
At dwell Student Living, the safety and wellbeing of our residents and staff remain our highest priority and we stay committed to provide you with a safe and secure living environment. We want to ensure that everyone has the practical advice and assistance they need, to do what’s right, and also feel fully supported by the dwell team.
Precautionary measures have been implemented across all our properties to keep our residents and staff safe and healthy. We have also established systems, processes and facilities to mitigate the potential risks as we safeguard our dwell community against the COVID-19.
*This policy may be updated as new guidance from the Australian Government is available.
Measures We Have In Place
dwell Student Living has a dedicated team in place, actively monitoring the ongoing Covid-19 situation at both national and international levels. We have consistently adhered to the latest guidance provided by relevant health authorities since the onset of the pandemic in 2019.
We want to ensure that everyone has the practical advice and assistance they need, to do what’s right, and also feel fully supported by the dwell team.
If you have any questions or need a help, don’t hesitate to contact us.
Readying Our Teams and Facilities
- We’ve increased our cleaning frequency across our properties and shared common areas
- We monitor regularly, purchase and stock up on personal protection equipment (PPE)
- Split team arrangements and Business Continuity Plans are in place
- Posters on personal hygiene/ social distancing placed up in common areas
- We have placed hand-sanitisers around the accommodation’s common walk way for residents’ ease of use
What Actions Should Our Residents Be Taking?
Every one of us needs to take responsibility for our own health and hygiene. In line with advice from the authorities, we also strongly encourage you to do the following:
- If you have an immune system condition or respiratory illness that might leave you vulnerable, please notify a member of the team immediately
- Avoid social gatherings when feeling unwell
- Wash your hands regularly using soap and hot water for at least 20 seconds, especially after sneezing or blowing your nose
- Cover your mouth and nose with a tissue or sleeve when you cough or sneeze and wash your hands afterwards
- Bin any used tissues immediately
- Try not to touch your eyes, nose and mouth with unwashed hands
- Do not share items that come into contact with your mouth
- Check that your contact phone number is up to date in our records so we can contact you if we need to
